SOS Solar Energy ("Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, safeguard, and disclose your information when you visit our website, request a quote, schedule an appointment, or opt in to receive communications from us, including SMS text messages.
By using our website or services, you agree to the practices described in this policy.
Information We Collect
We may collect the following information:
Full name
Phone number
Email address
Property address
Utility or energy usage information
Appointment details
Any information you submit through website forms
Communication preferences
We only collect information necessary to provide solar consultation, installation, maintenance, and customer support services.
How We Use Your Information
We use the information we collect to:
Provide solar consultation and installation services
Schedule and confirm appointments
Send appointment reminders
Send service updates
Respond to customer inquiries
Send promotional offers if you opt in
Improve website performance and user experience
We do not sell, rent, or trade your personal information to third parties.
SMS Opt-In and Messaging Policy
By submitting your phone number through our website forms, scheduling tools, or other opt-in methods, you expressly consent to receive SMS messages from SOS Solar Energy.
These messages may include:
Appointment confirmations
Appointment reminders
Solar consultation follow-ups
Service notifications
Promotional messages if you have opted in
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance.
For additional support, contact us at 833-697-6521 or [email protected].
SMS consent and mobile phone numbers are not shared with third parties or affiliates for marketing purposes.
Mobile Information Sharing Statement
We do not share, sell, rent, or disclose mobile phone numbers or SMS consent data to third parties or affiliates for marketing purposes.
Mobile information will only be used for the purpose for which it was provided.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
Analyze website traffic
Improve website functionality
Enhance user experience
Optimize marketing performance
These technologies may collect:
IP address
Browser type
Device type
Pages visited
Time spent on website
You may disable cookies through your browser settings. Disabling cookies may affect certain website functionality.
Data Security
We implement administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
While we take reasonable measures to protect your information, no internet transmission is completely secure.
We may use trusted third-party providers such as CRM platforms, hosting providers, analytics services, and messaging services to operate our business. These providers are required to safeguard your information.
Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
